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Head of Distribution Services

Beirut, Lebanon

Skills

  • Communication

Description

CIS Group – ICT Company located in Jal El Dib, is looking for an ambitious and motivated Head of Distribution Services to build and lead a Distribution 

Services Business Unit focused on delivering high-value, end-to-end services for leading IT brands including Huawei, Cisco, HPE, and Dell.

 

Responsibilities

  • Define the structure, mission, and go-to-market strategy of the Distribution Services Business Unit. 
  • Develop a roadmap for services such as pre-delivery configuration, staging, installing, post-sales support, and warranty handling.
  • Identify service opportunities aligned with vendor programs 
  • Serve as the main liaison between the distribution services team and vendor service organizations
  • Ensure compliance with vendor service delivery frameworks and certifications.
  • Build and standardize service offerings across the distributed brands, such as: Logistics & warehousing, Deployment services, …
  • Define SLAs, pricing models, and delivery capabilities per brand.
  • Recruit, train, and manage a services team
  • Develop the business unit P&L and oversee budgeting, forecasting, and cost control.
  • Collaborate with the commercial/sales teams to support customer engagements and tender responses.

 

Qualifications

  • Bachelor's degree in IT, Engineering, Business Administration, or related field.
  • 8-12 years of experience in IT distribution or service delivery.
  • Solid experience with vendor ecosystems, especially Huawei, Cisco, HPE, and Dell.
  • Familiarity with regional logistics and customs requirements.
  • Business travel to other countries
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Deadline: 31 Jul, 2025

Full Time

Job Type

1

No of vacancies

CIS Group is an expert in distribution and integration of technology solutions, products, and services.The company is organized into business units that are empowered within their respective market segments. The commercial and technical expertise our teams, as well as their ability to adapt to the needs and expectations of different markets, contribute greatly to the Group’s development.Recent growth would not have been possible without the trust of customers, the leading technology partners tha... Read more